We're still "Superhosts" on Airbnb!
We are pleased to announce and share this fantastic news: we once again achieved Superhost status on Airbnb! Once again, we have achieved "Superhost" status on Airbnb in recognition of our commitment to providing an exceptional experience for all our guests.
What does it mean to be a Superhost o Superhost? For those of you who are not yet familiar with the term, here's a brief explanation! Airbnb awards this category to outstanding hosts who have demonstrated an outstanding level of hospitality and excellent reviews from their guests. Specifically, these are the necessary requirements that need to be met to achieve this category:
Overall rating of 4.8 or higher
Superhosts must have an average overall rating of at least 4.8/5 based on guest reviews over the past year. At Barcelona Touch Apartments, we're proud to have a rating of 4.91 out of 5 on Airbnb and a 9.4 out of 10 on Booking. Whether through Airbnb, Booking or directly from our website, we give our guests the personalized attention and care they deserve.
Índice de cancelación < 1%
Superhosts cannot cancel more than 1% of reservations. We have a cancellation rate of 0.0%. We never cancel! Only in case of force majeure, so you can have peace of mind and confidence when booking your accommodation at Barcelona Touch Apartments.
90% response rate
Superhosts respond to 90% of new messages within 24 hours. We have a 100% response rate, and an average response time of less than an hour. less than an hour.When you ask us a question, we always get back to you in no time!
At Barcelona Touch Apartments, we strive to offer much more than just a place to stay. Our main goal is to create memorable experiences for all our guests, and this award is proof of our success in that regard.
To receive this category consecutively is a recognition that fills us with pride and motivates us to continue exceeding the expectations of those who choose us for their stay in Barcelona. Thank you for trusting us!